Listen with empathy and without prejudice: ability to focus completely on what the collaborator is saying and is not saying, to understand the meaning of what is said in the context of the collaborator's desires, and to support collaborator's self-expression.
Use powerful questions: ability to ask questions that reveal the information needed for maximum benefit to the coaching relationship and the collaborator's performance.
Be fully present and conscious: ability to be fully conscious and create spontaneous relationship with the collaborator, employing a style that is open, flexible and confident. With other words, you question and listen with the intend to understand, not with the intend to reply.
Have a nice coaching-session !
Karl